Frequently Asked Questions

How long does a visit to the museum last?

All visits are audio guided and last around 1.5 hours

In which languages are audio guides available?

Audio guides are available in 10 languages: French, English, Dutch, German, Spanish, Italian, Chinese, Hebrew, Polish and Czech.

Are audio guides included in the museum's admission price?

Yes, audio guides are included in the museum's admission price. ici.

What methods of payment are accepted?

You can pay by bank card, cheque, cash or chèques vacances.

Can I purchase my tickets online?

No, it is not possible to purchase tickets online. You can purchase tickets at the museum entrance within our opening hours. ici.

Are reservations required for visiting the museum?

No. Reservations are only required for groups (of 20 or more people). ici.

Does the museum have a shop?

Yes, the D-Day Museum has a shop that you can visit at the end of your tour. You may also access the shop without purchasing a ticket.

Is the museum appropriate for children?

Oui. Un parcours audio guidé est adapté aux enfants de 6 à 12 ans et les maquettes animées du port préfabriqué présentent un aspect ludique et pédagogique.  

Is the D-Day Museum accessible to wheelchair users?

Yes, the D-Day Museum is accessible for wheelchair users. Lifts are available for accessing the first floor, and also the roof terrace (from 2024).

What disabilities can the museum accommodate?

The D-Day Museum is accessible for persons with reduced mobility.

Are dogs allowed in the museum?

Small dogs, if carried in the arms or in a bag, are permitted in the museum.

Are pushchairs allowed in the museum?

No, pushchairs are not allowed in the museum. Cloakrooms are available for you to store your pushchairs. You may borrow baby carriers at the museum entrance.

Am I allowed to take photos?

Yes, photography is permitted within the D-Day Museum. However, we request that you do not use a flash.